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How can I get access to premium features?

To become a premium user you simply go to the Settings page of the app and click “Get Premium Now”. You will then be redirected inside the app to the payment gate of Apple Store or Google Play. If you’ve never made any in-app purchase before, you’ll have to provide your payment information and then confirm the purchase. Once the payment is confirmed you instantly get access to our premium features!

What’s the difference between free and premium?

The premium version includes a live feed of the most up to date information and news, as well as notifications (alarms) and access to sentiment for all available cryptocurrencies. You can find more details here.

How do I cancel my premium subscription?

To cancel your premium subscription simply go to the Apple Store or Google Play, go to “subscriptions” and click cancel. From that point onwards you will no longer be charged the premium membership fee. If you have a moment, let us know why you cancelled your premium subscription so we can create a better experience for all of our users!

Is it safe to make a payment to CryptoMood?

We only accept payment through the Apple Store and Google Play, both of which are incredibly secure. We don’t ask for payment in any other manner from our users. If you have received an email asking you to provide payment using another method, do not make any payment and please contact us immediately.

What payment methods does CryptoMood accept?

We accept any payment method you can use in the Apple Store and Google Play. This means credit card, debit card, Paypal, and others. If you want to know exactly which payment methods are accepted, check your Apple Store or Google Play account.

How many devices can I connect to my account?

You can connect up to three devices to a single CryptoMood account.

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